Many users who begin using their 1st hosting account, or switch companies, frequently have questions in regards to how specific tasks are completed or experience problems when setting up various things like emails, site settings, and so on. That is the reason why, some hosting providers have prepared documentation with the most popular questions and problems so as to help their customers receive information quickly and easily. As a result, the help desk support staff members can devote more time to real issues that given customers may be facing, because the solution for the minor things will be available online and clients will be able to tackle them without having to contact the customer service staff. Having in-depth documentation is exceptionally important, particularly for new clients with no practical experience, because the hosting service entails an enormous amount of functions and lots of people can become perplexed about what action to take. A good information repository can both help you do the things that you wish and get to know how the web hosting service works in general.

Extensive Online Documentation in Shared Hosting

If you purchase a shared hosting account from us, you will acquire access to our elaborate online documentation where you will see information on pretty much everything associated with our web hosting plans. The topics encompass anything from how to create an email address on your hand phone, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-grasp fashion and feature comprehensive manuals on how to complete a certain operation in your Hepsia Control Panel. You can also find info that’s not directly connected to Hepsia, for instance one that concerns apps on your personal computer. The whole collection of articles will be located in the Control Panel’s Help section, but the ones that are related to a particular section can be accessed on the spot. Considering the fact that we have included as many topics as possible, you will be able to acquaint yourself with virtually everything connected to your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated plans feature extensive online technical documentation where you will find info about all the features that our custom Hepsia Control Panel comes with, plus solutions to various questions and difficulties that you might run into. All configuration guides include elaborate specifications, which goes to say that you won’t need to worry about omitting something if you aim to export a database, for example. The troubleshooting articles include a number of likely causes of particular issues and the solution for each one of them, so if you aren’t able to send email messages even though you have the right outgoing mail server settings, for example, you can quickly discover what the reason for this could be and fix the issue with two or three mouse clicks in your mail client. As the Hepsia Control Panel has quite a few features, you’ll be able to find applicable articles in each section. In case you would rather examine all help articles, you can use the Help menu, which is located in the upper right corner of the window.