Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Solution Warranty

  • Our technical help and support Department is present 24/7/365 to take care of each of your help needs. Every ticket you send out to us is going to be resolved within less than 60 minutes. If your case demands the aid of one of our administrators, we are going to address the ticket to the technician on duty and will inform you that the case is under control.

  • Top quality support service

  • Top–quality Customer Support Service

  • We deliver 24x7x365 customer help through a lightning fast ticket application incorporated into your Control Panel. You’re able to e mail us anytime about any of the software packages that come installed in advance on your virtual server, including the chosen Linux OS version, the server administration panel and our in–house made Online Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • A thorough and consistently updated articles base is integrated into our in–house built Online Control Panel. It includes quick tips on how to carry out all the important website management jobs. The Help area provides thorough how–to articles and reviews and step–by–step video lessons. You can reach the Help section by clicking on the Help or Video buttons in the upper right side of each Control Panel section.